I WONDER if you can help me understand the working of Wirral Council and its councillors?

Are the councillors given responsibility for certain aspects of running the council?

For example, is there a councillor over-seeing the street scene office?

When I try to get in touch, I am attached to a machine and told that they are so busy they will deal with me when there is a space.

If I hold on, then music is played and the message is repeated again.

This runs up my telephone bill and also my time, and my blood pressure!

I am trying to get them to come and clean up the disgraceful mess of this road.

They have not come to sweep up the leaves and seeds of the sycamore trees planted by the council in Birch Road.

There must be billions of seeds scattered in gardens and in the grass verges.

Megan Tucker, Meols.