ON behalf of myself and my siblings I would like to thank all the kind people who came to the aid of my mother when she fell outside Tesco's in Heswall.

Particularly, one lady and gentleman who stayed with her for the two hours it took for the ambulance to arrive, and the offduty paramedic who attended her and gave medical assistance.

It is very heart-warming to know that there are a lot of kind people about willing to come to the aid of, and give reassurance to somebody in need.

Tim Gannicliffe, Heswall