COLLEAGUES from a Wirral housing provider scooped two awards at this year’s Direct Work Awards.

The two members of Magenta Living property care team picked up their awards during a ceremony in Manchester which recognises colleagues on a national scale.

Haydn Hansford, Magenta’s Property Care Director, picked up the Inspirational Employee Award which recognises a “dynamic, focused, great communicator who displays outstanding leadership”.

Haydn said: “This year has not been without its challenges, but we are innovative and creative in the way we adapt to changes in the external environment, and we have worked hard as a team to improve how we operate to better serve our customers. 

"This award isn’t just about me, it’s about the whole Property Care team and I’m immensely proud of my team and it is so great that our hard work, commitment and dedication have been recognised by winning this fantastic Award.” 

Pamela Adams, Service Improvement Manager received the Customer Experience Award which shows how an individual has contributed to or introduced an initiative to raise the standard of customer experience.

Magenta Living’s Executive Director for Assets and Development said:“This is a fantastic achievement by Haydn and Pamela and both awards are richly deserved.  All the work that our Property Care team has been doing recently is benefitting our colleagues and continually improving our service to our customers.”