A WIRRAL tenant referencing company has been recognised for its outstanding customer service to its clients at the prestigious ESTAS Customer Service Awards 2023.

This is the second year running the team at Let HQ, who are based in Wallasey, has lifted this title.

Winners were announced at the largest event in the property industry at the Grosvenor House in London and hosted by TV property presenter Phil Spencer in front of a sell-out crowd of over 1,000 industry professionals.

The ESTAS determines the best suppliers in the industry based purely on feedback agents, conveyancers and brokers who are asked a series of questions about the service they have received.

Mr Spencer, who has hosted The ESTAS every year since their inception in 2003, said: “There’s never been a more appropriate time to highlight the role suppliers play in the industry.

"The best suppliers are instrumental in helping provide excellent service, they are an extension of the customer experience so the service they deliver is crucial, it’s therefore only right that The ESTAS puts the spotlight on their efforts.”

Simon Brown, founder of The ESTAS, said: “Just like every single agent, conveyancer or mortgage broker using the ESTAS review platform industry suppliers were rated by their customers so these awards are a real test of how well these firms deliver their services. They should all be proud of their status as an ‘ESTAS Supplier of the Year’.”

A spokesperson for LetHQ said: "We are absolutely thrilled to be recognized in this year’s ESTAS yet again and it means so much to us as we know it’s our customers who have rated our service."