A national chairty is offering support to people affected by sight loss in Wirral after unprecedented changes to everyday life.
The Royal National Institute of Blind People (RNIB) says that the current social distancing and self-isolation measures can be particularly difficult for the 2,335 blind and partially sighted people who live in the borough, as many rely on guides and public transport to live independently.
In response, RNIB has improved telephone and online access to its Sight Loss Advice Service – which offers emotional support and practical advice to blind and partially sighted people and their families.
Jamie Dormandy, Head of Customer Service and Advice at RNIB, said: “The measures to stop to spread of Coronavirus are having an unprecedented impact on the way that people with sight loss go about their day-to-day lives.
"Social distancing and self-isolation are presenting new challenges – with a lot of blind and partially sighted people worried about how they can continue to travel to the shop for essential supplies or find the items they need without the support of a guide.
“We have scaled up our telephone and online advice service to answer the questions that blind and partially sighted people have right now and are connecting people with local support. It’s very important that anyone affected by sight loss in the Wirral knows they are not alone, and we are here to support them.”
The service is providing information on a range of issues affecting people with sight loss during this national health crisis, including:
- How to access essential items, such as food and medicine
- Navigating safely while adhering to social distancing advice
- Advice on eye health at a time when non-urgent appointments have been cancelled
- Support to reduce loneliness during self-isolation
- Information about benefits and financial support provided by the Government
Eye Health Liaison Officers (ECLOs), which are normally clinic-based in hospitals, are also on hand over the phone to offer practical advice on living with sight loss and emotional support.
RNIB’s Sight Loss Advice Service is available to anyone concerned on 0303 123 9999 between 8am and 8pm on weekdays, and between 9am and 1pm on Saturdays.
Advice is also being updated online via https://www.sightadvicefaq.org.uk/independent-living/Covid-19
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