A WIRRAL care home has been rated 'good' by Care Quality Commission inspectors following an unannounced visit.

Staff at The Manor House Bupa Care Home in Upton were commended for providing safe and effective care and their responsiveness, whilst also praised for being well-led. Residents and relatives were positive about the service and complimentary about staff at the home.

General manager Anthony Byrne said: "We are really pleased with the result of the inspection and it’s great to be recognised for the quality of care we are providing."

The report praised staff for continuously assessing and reviewing people’s care with the respective person being involved throughout.

Inspectors found that people were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible.

Commissioners also found that staff had a good understanding in how they protected people from harm and recognised different types of abuse and how to report it.

One resident said: "They [staff] are on the ball when it comes to my health."

It was also reported that people were encouraged to participate in a range of activities and pursue hobbies of interest as part of Bupa Care Services’ wider health and wellbeing programme.