I SEE that the inept Arriva Bus Company has installed new bus pass machines.

There should not be any costs, due to the fact that they have axed so many bus routes over the last few years saving themselves money.

This has been detrimental to the many elderly and infirm that they have abandoned without means of transport.

Arriva's apathy to their plight beggars belief, even after many letters, phone calls and local councillors getting involved.

A Douglas, Wallasey.