MERSEYRAIL has been named as the most reliable train operator in the UK.

The rail operator was crowned the most punctual in the country over the last year after 95.5% of services running on time which is above the national average of 86.3%

Organised by the Institute of Railway Operators and Modern Railways Magazine, the awards recognise excellence in railway operations across the country.

Managing director at Merseyrail Andy Heath said: “This recent awards win and the release of punctuality results cement the fact that Merseyrail is consistently one of the best performing rail operators in the country.

“Our passengers are at the heart of everything we do, and this is reflected in the results that we have gained despite some challenging conditions over the last twelve months.

“The upcoming development of a new fleet of trains is sure to boost our service even more, and ensure a fantastic service for our passengers for years to come.”

The award comes after Merseyrail claimed top spot for regional operational performance at the 2018 Golden Whistle Awards.