WIRRAL residents can now use the NHS 111 online service which has been rolled out across the North West.
NHS 111 online is said to be a 'fast' and 'convenient' alternative to dialling 111 and it is hoped that it will make it easier for residents to get the right care first time when they have an urgent but non life-threatening medical issue.
It is also part of the new NHS app which is being rolled out across the UK.
The online service uses the same algorithms as the 111 telephone service and all people have to do is enter their age, sex, postcode and main symptom.
They are then asked questions about their issue and once they have answered, they will be given advice on what to do or where to go.
Medical director for NHS England Dr Kieran Murphy told the Globe: "NHS 111 online uses the same clinical algorithms as the 111 phone service, taking you through questions about your symptoms and providing tailored advice on what to do next and where to go.
"You can access NHS 111 online on a smartphone, tablet or computer 24-hours a day, 7 days a week and if needed you will be connected to a nurse, doctor or other trained medical professional.
“This is a new way to access the NHS 111 service and provides you with another convenient way to get the right help or advice when you need it.
"Whether over the phone or online, NHS 111 will ensure that you get the right care from the right person as quickly as possible.”
The new Help Us Help You campaign from the NHS launched at the end of January and the new NHS 111 service is being promoted as part of the project.
To view or use the online service visit 111.nhs.uk
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