THOUSANDS of passengers with 'hidden disabilities' have travelled through Liverpool John Lennon Airport with the help of a Butterfly Voucher.

In 2015, the airport introduced the Butterfly Voucher to assist passengers with conditions such as autism and dementia and allows passengers who may need support in passing through the airport.

These passengers are given a discreet butterfly card and once it is shown to airport staff, they provide help through all stages from check-in to boarding.

So far 2,000 have been helped by the scheme.

Pat Broster of Liverpool Dementia Action Alliance (DAA) said: “This scheme will provide people living with dementia and their carers the assurances and confidence of being supported by airport staff when travelling through the airport.

"LJL Airport committed to work with the Liverpool DAA transport group to contribute to Liverpool becoming s dementia friendly city.

"As a key transport hub for Liverpool they have recognised the benefits of supporting dementia friendly travel, not only not only to residents travelling out of the city but also supporting the increasing number of tourists to our city.”

Since the introduction of the scheme other airports have now enrolled their own support schemes by using wristbands and lanyards.

Liverpool City Council’s mayoral lead for older people (south), Cllr Jeremy Wolfson said: “Navigating your way through a busy international airport can be a daunting prospect for anyone, so it is vitally important that people with hidden disabilities, who may find this type of environment challenging are given the extra assistance they need.

“It is clear that Liverpool John Lennon Airport is committed to raising awareness about dementia and other hidden disabilities and are doing all they can to provide the best experience for everyone who passes through.

“What is particularly pleasing is that the Butterfly Voucher scheme has become a beacon of good practice which others have taken on board.”

For more information about assisted travel at Liverpool John Lennon Airport visit