MY 11-year-old daughter attended the accident & emergency department at Arrowe Park Hospital on Sunday evening after burning herself with boiling water.
All staff from the front door to the nursing and medical team were outstanding.
They provided care and reassurance for all of us through a very traumatic time.
My husband and I both work for the NHS and to be on the other side as a patient it was very reassuring to see such care and empathy.
J Cooper by email.
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