QUITE recently I had occasion to spend four days in Clatterbridge Hospital for a knee operation.
From the instant I was registered in for my operation, I could not have been looked after better had I been in a four or five star hotel, and this continued right through until the time I was discharged.
Without exception, every one of the NHS staff with whom I had contact, right down from the nurses who prepared me for surgery, the surgeons and anaesthetists and post operative nursing staff, the ward sister and nurses, the cleaning staff and catering people were, without exception, magnificent, particularly in terms of their efficiency, their understanding and their attention to care.
There was not one incidence when I was made to feel that I was just another number, or just another nuisance. On the contrary, I was even made to feel important.
George Derbyshire, Pensby.
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