THREE cheers for all the Merseyrail staff involved with arranging alternative transport for passengers to get home from Liverpool Central after an emergency on Thursday; an obstruction on the Wirral line at Grove Road station.

In particular we must mention Jill, who kept us informed as soon as she could, sorted us all out regarding our destinations and with her good humour kept panic levels low.

She stayed with us at Birkenhead North until we were all on our way home via bus, train or taxi.

Do hope everyone arrived home safely, especially the young lady trying to get home to Neston.

Brilliant teamwork, Merseyrail. With thanks and appreciation.

Two very grateful old ladies.

Contact details supplied.