HAVING suffered in similar fashion to R Mousley, readers might like to know that when I queried the number of times I have paid £1.80 in the tunnel this year, the attendant in one of the booths suggested I press the call assistance button, and a member of staff would raise the barrier.

He said excess fees go to charity, and the tunnel authorities were aware some gates were overcharging on occasion. So now we all know what to do, and never mind the impatient types queuing behind.

Phil Thomas, Heswall.