Wirral hospitals impress in national patient survey (From Wirral Globe)

Wirral hospitals impress in national patient survey

12:44pm Friday 20th July 2012 in News

WIRRAL’S hospitals have been awarded “excellent” ratings in a major national survey.

The survey praised quality of food, privacy and dignity and a clean environment at Arrowe Park and Clatterbridge hospitals.

The Patient Environment Action Team survey, carried out by the National Patient Safety Agency, assesses every hospital in the country to come up with an overall rating, ranging from “excellent” to “unacceptable”.

The 2012 survey awarded the hospitals - which are managed by Wirral University Teaching Hospital NHS Foundation Trust - an excellent rating for providing the highest standards of food.

This includes the choice, quality, quantity, nutritional value, presentation and temperature of food provided during protected meal times.

For both hospital sites, the survey also gave excellent ratings for the environment in which care and treatment is provided for patients; and for the trust’s role in maintaining patients’ privacy and dignity at all times throughout their hospital stay.

David Allison chief executive of Wirral hospital trust said: “We are absolutely delighted with this year’s Patient Environment Action Team results - top marks across the board in both Wirral hospitals.

“The ‘excellent’ rating in the three key areas is down to the dedication, commitment and hard work of our staff who work tirelessly to consistently provide excellent health services and superb food - all in a clean environment for our patients at Clatterbridge and Arrowe Park Hospitals.

“These survey results have been judged as ‘excellent’ and we are determined to maintain and build on these exceptionally high standards.”