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  • "Recently I have been starting to lose my faith in people. This is mostly to do with the general apathy that is contained in this country. However, I am extremely glad to see that people are willing to see stand up and say no, respectively.

    However I think this short "victory" will be a very short one indeed, mostly due to the scheme being ONLY postponed and not cancelled altogether.

    Allow me to make things clearer. A lot of people seemingly cried out against this scheme because of the way it was proposed to us in the form of the blue notice offering the 'opt out' system, however we have been swindled still. Privacy and confidentiallity was not the schemes aim, so why is it the mostly brought up aspect of this scheme?

    The fact remains that whether our private and confidential information be in America, Norway, Australia, or Britain's Cambidge, wont take away the fact of what was being pushed onto us. A call in scheme, to take stress off hospitals.

    It is my understanding that hospitals are there to diagnose the Ill, and even better to treat them. what can a person on the phone tell you about your illness? or your conditions? can they give you an X-Ray over the phone? can they give you an MRI scan over the phone? how can someone hundreds of miles away even concieve of the idea of telling the sick and the ill that they shouldn't go to hospital?

    I would like to know what would happen when, not IF, but WHEN someone falls under greater illness as a result of misdiagnosis from a misinformed and undertrained person working a few hundred miles away at a call centre over the phone, what will people say? How will people react when they realise that this is a way of destroying the relationship between the doctor and the patient.

    THERE IS A DIFFERENCE BETWEEN BEING TOLD SYMPTOMS AND SEEING SYMPTOMS. that's why doctors are there! Isn't it?

    This might sound like I'm seeing something thats not there, but this is logic. Doctors are there to see the symptoms of a patient and then to treat it as required.

    The new scheme was never intended for us to fully understand what was going to happen, otherwise they would have told us, and very intelligantly allowed the public to volunteer, as anyone with half a brain and half a business mind would have understood.

    It is becoming more apparent to me in the last two years that this country is trying to push the idea of a privatised health scheme onto us. This is just one small step of achieving this, shunning the public with silly notions that the scheme is to make things better.

    I say again, what is better than a doctor seeing the symptoms of the patient?

    As we all should be aware of by now Tesco, the huge supermarket has been branching out to new levels of customer services, one of these int he past year has been buying shares in the NHS.

    What are tesco's interests in the NHS? And even more to the point, who's best interest are NHS going to take, the taxpayers? who now only account for a percentage of hospitals funds, or the companies who are buying themselves into the NHS? tell me, if someone was giving you £10 for cleaning their windows and someone else gave you £200 for the same job, who would you favour more?

    This sneaky scheme seems to part of a larger one that people are overlooking. I understand how important data confidentiality is to some people, however, confiedentiality is not the cause, and will not be the outcome of this scheme.

    This is very obviously part a hand into privatising our National Health Service. and while you might decide to ignore this notion as a conspiarcy, please, please i urge you to look at the facts of what is and what was being offered in this scheme.

    You fought rightly but for the wrong reasons, and what a short victory it will be when the health service will be turned into a circus of untreated patients due to misundertsanding, misinformation, misdiagnosis, and misleading.

    I hope I am wrong, I really do, but this wont end, and you all know it."
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PEOPLE POWER STOPS HEALTH SCHEME

PEOPLE POWER STOPS HEALTH SCHEME PEOPLE POWER STOPS HEALTH SCHEME

A CONTROVERSIAL telephone helpline that patients were unwittingly signed up to has been postponed.

Wirral’s Primary Care Trust wilted under pressure after it was deluged with complaints about the Wirral Keep Well scheme.

The service - designed to try to reduce hospital admissions - would have offered telephone advice from nurses and other health professionals.

But the PCT launched it without explaining that the service would be run by the private firm Health Dialog, which is owned by Bupa and has its base in Boston, Massachusetts.

The Wirral service would have operated out of a call centre in Cambridge.

People were also only notified of the scheme - which would cost about £9.60 per patient - in a postcard which gave only brief details of what it entailed.

Initial calls to a helpline number failed to gather any further information. Most controversially, many patients were angry that the scheme was something they would have to opt out from - and were initially only given two weeks in which to do so - rather than volunteering themselves to join it.

Now the scheme - that some GPs had already opted out from - has been suspended.

Leah Fraser, the councillor for Liscard who protested against the “opting out” aspect of the plan, said: “Had the Globe not exposed the plans of the PCT, our personal and confidential health records would, by now, be on their way to this American company.

She continued: “This is, without doubt, a victory for common sense.

“We must also thank the thousands of patients across Wirral who have flooded their GPs with ‘opt outs’.

“It is clear from the comments made by the PCT chief executive Kathy Doran that this project had major flaws and should never have got as far as it did. I also believe that the PCT have, perhaps, learned a lesson from when they closed wards 6 and 7 at Victoria Central Hospital.

“Among many people in Wallasey, the reputation of the PCT has never recovered. It seems they were not prepared to risk a repeat of ignoring public opinion this time.”

Ms Doran admits in a letter to the Globe this week: ”Concerns were mainly around data protection, confidentiality of patient information, a lack of clarity on the benefits of the service for patients and the way this was communicated to Wirral residents.”

But accusing the Globe of “misinformation”, she adds: “I am confident that our proposals are fully compliant with all UK data protection laws and NHS best practice.

“There has never been any intention to send patient data to America, nor will there be. I can also assure your readers that no data has been shared, nor do they need to take any further action in respect of opting out.

“The PCT intends to take time to respond to people’s concerns and to ensure that this valuable service and its benefits are clearly communicated. It is for this reason that we have decided to postpone the introduction of Wirral Keep Well.

“The PCT will continue to work with its GPs and patient represent-atives to ensure that when we introduce the service, what it is and its benefits will be clearly explained and Wirral residents will be able to make a fully informed decision about using it.

“We will be writing to all Wirral residents to update them.”

Former Liscard Labour councillor Dave Hawkins said: “I think we must give full marks to the Globe. Their robust report ensured that the PCT will now step back and rethink the quality of its consultation.

“The PCT has now clarified some misunderstandings and thanks to the Globe they have come clean about their lack of transparency and their misjudgment about opting out, instead of opting in to the scheme.

“What we now need is meaningful consultation so that the people of Wirral know exactly what it is they are being offered so that they can make informed judgments about whether they wish to participate.

“I’m glad to see that the PCT will now write to every Wirral household with better information. I hope they will also consult with the council and the Wirral Members of Parliament.”

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