Ambulance service sees fall in 999 calls over Christmas

Wirral Globe: Ambulance service sees fall in emergency calls over Christmas period Ambulance service sees fall in emergency calls over Christmas period

NORTH West Ambulance Service saw a fall in the number of emergency calls over the festive period compared to the same time last year.

The Trust received a total of 9,918 emergency calls between Christmas Eve and Boxing Day, compared to 10,476 last year.

From those calls, the ambulance service responded to 8,195 incidents with the most common complaint being falls.

Derek Cartwright, director of operations, said: "We always see an increase in emergency calls at this time of year but this year has been exceptional.

"I would like to take this opportunity to thank NWAS staff for all their hard work in caring for the population of the North West.

"The Christmas period can be a confusing time for people who need to access the NHS.

"Many people call 999 when their symptoms could be treated elsewhere.

"As we approach New Year, it is important that people remember 999 is for serious and life-threatening emergencies. For urgent medical advice, you can contact NHS 111.

"Please help us to help the most vulnerable people, by keeping ambulances free to deal with genuine emergencies."

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